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24/7 Assistance

Volvo Action Service

REAL PEOPLE. REAL SOLUTIONS.

Volvo Action Service offers 24/7 assistance anywhere in Canada and the United States. Just a phone call connects you to a member of our highly trained uptime experts, who can quickly manage service, schedule repairs, and tackle any other issue that happens on the road.

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Roadside Assistance

If your truck can't make it to the repair facility, we'll bring the help directly to your truck with 24-hour roadside assistance anywhere in the US and Canada. We'll make sure a qualified service technician comes to help you. If assistance is not possible or allowed where you are located, a service appointment will be scheduled or towing will be arranged to the nearest suitable Volvo Trucks workshop.

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LOAD FORWARDING

When an unplanned service event keeps your truck from making its delivery, our team will help find you one that can. We'll help you coordinate rentals or arrange for the load to be delivered by another fleet.

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Parts Expediting

Our nearly 420 dealer network is equipped with the latest technology to expedite the service information, technical expertise and parts you need. Our nine parts distribution centers in the U.S., you can be sure of getting back on the road sooner, not later. Our team minimizes repair delays by locating the parts you need and making sure they are where you need them, when you need them.

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NEWS & STORIES

A MODEL FOR UPTIME

Rapidly-growing Oakley Transport uses connectivity to keep their food-grade tankers running on time coast-to-coast.

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REAL-TIME, ALL THE TIME

Volvo is the hands down leader in connectivity. For our customers, it means we are simply the best at delivering proactive recommendations, which can prevent costly unplanned service stops.

Remote Diagnostics

On board every Volvo-powered truck is the industry's most advanced telematics and real-time diagnostic system.

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ASIST

With our web-based portal, ASIST, you can receive electronic estimates, approve repairs, and communicate directly with a dealer.

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Remote Programming

With Remote Programming a driver simply pulls over, connects to the Volvo Uptime Center, and the upgrade is done over the air in a matter of minutes.

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Dealer Network

Over 400 dealerships with dedicated bays assigned to fast track the intake process and diagnose problems quickly.

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FIND A DEALER

Our world-class dealer network with more than 400 locations means your trucks are never far from the quality care and maintenance you expect when you buy a Volvo truck.

Find a Dealer