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Remote Diagnostics

MAXIMIZE UPTIME AND EXPEDITE REPAIRS

Standard in every new Volvo truck, Remote Diagnostics helps you avoid unexpected downtime by offering a range of unique benefits. Remote Diagnostics can help avoid unexpected downtime by monitoring your Volvo engine, I-Shift, and aftertreatment 24/7.

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IT BEGINS WITH THE TRUCK

On-board every Volvo Truck is the industry's most advanced telematics and real-time diagnostic system. Engine, transmission and aftertreatment performance, is transmitted and reviewed through the Uptime network.

The fully integrated diagnostic package means there's no need for additional hardware or software purchases to manage your vehicles. That commitment to connectivity also means more time on the road, reducing diagnostic time by more than 70%.

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WITH YOU EVERY MILE

The most important thing about having a connected fleet, is who you are connected to. As a Volvo customer, you're connected to the Volvo Uptime Center. The Uptime Center in Greensboro, NC is home to more than 400 Uptime specialists—available all day, every day. It means you practically have a Volvo expert riding in the cab 24/7.

We offer the most complete analysis of on-board issues. Our specialists can both look at the cause of a fault code as well as review the data from before and after the event. The additional information is like watching a movie, instead of looking at a snapshot.

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NEWS & STORIES

A MODEL FOR UPTIME

Rapid-growing Oakley Transport uses connectivity to keep their food-grade tankers running on time coast-to-coast.

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REAL-TIME, ALL THE TIME

Volvo is the hands down leader in connectivity. For our customers, it means we are simply the best at delivering proactive recommendations, which can prevent costly unplanned service stops.

ASIST

With our web-based portal, ASIST, you can receive electronic estimates, approve repairs, and communicate directly with a dealer.

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Remote Programming

With Remote Programming a driver simply pulls over, connects to the Volvo Uptime Center, and the upgrade is done over the air in a matter of minutes.

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Volvo Action Service

Volvo Action Service offers 24/7 assistance anywhere in Canada and the United States. Just a phone call connects you to a member of our uptime experts.

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Dealer Network

Over 400 dealerships with dedicated bays assigned to fast track the intake process and diagnose problems quickly.

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FIND A DEALER

Our world-class dealer network with more than 400 locations means your trucks are never far from the quality care and maintenance you expect when you buy a Volvo truck.

Find a Dealer