Premium Tech Tool

System Requirements

In the charts below you will find the Recommended and Minimum Hardware requirements and Required Software requirements.

Tech Tool does NOT Support…

1. Windows 8.1, 8, 7 or XP
2. Windows Home Edition, Business, Work Station, Virtual Machine or LTSC versions (best-effort support provided)

With Windows 8.1, 8 & 7, the installation of version 2.8.130 and newer will fail. No upgrade or update via client update will work beyond 2.8.121 version.

Expedite your check-in process

The Check-In Tool is a service advisor application designed to simplify and expedite your check-in process by gathering key data points. This helps to streamline workflow for both long and short-term jobs in your workshop. With this proprietary tool, you will have access to more relevant data compared to third-party tools. Additionally, this new Check-In tool can support all makes and has offline functionality.

Hardware Requirements

Recommended Requirements for best performance
Category Hardware Requirement
Computer/Processor Operating System Intel® Core 11th Generation i7 or better Windows 11 or 10 Professional or Enterprise 64-bit Note: Windows 10 Enterprise LTSC is not supported
Memory (RAM) 8 GB, more memory improves performance
Hard Disk 160 GB SSD (Solid State Drive) of free hard disk space
USB Port 2.0/ 3.0 USB Port
Display XGA (1024 x 768 pixels) or higher resolution monitor with 32-bit color settings
Input Device Keyboard and mouse or compatible pointing device
Network Adapter Network using 100 Mbps or higher speed network adapter and/or WLAN
Vehicle Communication Approved USB or wireless communication interface.
Miscellaneous A battery-pack that may provide 500 mA via USB.
Minimum Requirements to install and use Tech Tool
Category Hardware Requirement
Computer/Processor Operating System Intel® Core 11th Generation i7 or better Windows 11 or 10 Professional or Enterprise 64-bit Note: Windows 10 Enterprise LTSC is not supported
Memory (RAM) 8 GB, more memory improves performance
Hard Disk 160 GB SSD (Solid State Drive) of free hard disk space
USB Port 2.0/ 3.0 USB Port
Display XGA (1024 x 768 pixels) or higher resolution monitor with 32-bit color settings
Input Device Keyboard and mouse or compatible pointing device
Network Adapter Network using 100 Mbps or higher speed network adapter and/or WLAN
Vehicle Communication Approved USB or wireless communication interface.
Miscellaneous A battery-pack that may provide 500 mA via USB.
Software Requirements
Type of Software Version Comments
Operating System

Windows 11 Professional or

Enterprise (either 32-bit or 64-bit)

or Windows 10 Professional

For Security reasons operating system service pack is required, the OS is updated through enabled Windows update function.
Operating System Settings

TCP/IP protocol installed

Windows update enabled

Windows firewall enabled

Antivirus enabled

The settings or software are normally enabled on a preinstalled computer.

Note: If other firewalls than Windows firewall is used, Tech Tool and the Java version installed by Tech Tool should be added as exceptions for the firewall.

Network Settings

TCP-port 2010 open (http traffic)

TCP-port 80 open (http traffic)

TCP-port 443 open (https traffic)

TCP-port 8891 open (http traffic)

*.volvo.com

http://www.msftncsi.com/ncsi.txt

*.msappproxy.net

Necessary System Components

(Included in the Installation)

Microsoft Internet Explorer 9 or later Windows Installer 3.1 Tech Tool used MS Internet Explorer. For configuration service, to be able to update latest patches the supporting software.
Web Services Windows .NET Framework 4.8

Required for Tech Tool and Client

Update/FIDO

Database

SQL Server Compact Edition

3.5 for Tech Tool version 2.8.175

or below.

For access to the databases. Note:

SP3 For new users

Antivirus Software

Antivirus software approved by

Microsoft

For security reasons Microsoft approved Antivirus software is required with the latest virus definition file. The recommendation is to use Symantec antivirus (with latest definition file) which is also required when running on VCN.
https://go.pardot.com/l/1038333/2023-09-06/43jv

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License Agreement | 2016 On Board Diagnostics (OBD) Changes

ECU Emissions Programming Offering

The ECU programming for OBD2013 and newer emissions vehicles will include programming for the Engine ECM, Aftertreatment Control Module (ACM), Transmission ECU (TECU) and Vehicle ECU. We are required to provide access to program certain emissions related ECU’s under the Service Information Requirement law, step 2013. Both the EPA and CARB require this. The following EPA software reprogramming requirement is described on page 8418 EPA OBD & SIR: 40 CFR Part 86.010-38.