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Saturday 8:00AM – 5:00PM (EST)
Sunday – Closed
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Volvo Trucks – 1-877-978-6586
Mack Trucks – 1-800-247-0039, option 1
Forgot or Change Password
End Users can self administrate their password resets using the online support tool at https://password.volvo.com
Note! If you are unaware of the email address associated with your account, please contact the Support Desk. When contacting the Support Desk concerning passwords, manual password resets with providing a new password is no longer permissible.
License Agreement | 2016 On Board Diagnostics (OBD) Changes
ECU Emissions Programming Offering
The ECU programming for OBD2013 and newer emissions vehicles will include programming for the Engine ECM, Aftertreatment Control Module (ACM), Transmission ECU (TECU) and Vehicle ECU. We are required to provide access to program certain emissions related ECU’s under the Service Information Requirement law, step 2013. Both the EPA and CARB require this. The following EPA software reprogramming requirement is described on page 8418 EPA OBD & SIR: 40 CFR Part 86.010-38.