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Volvo Trucks North America has introduced the Volvo Blue Contract service offering, a comprehensive maintenance program designed to improve uptime, assist in optimizing truck performance and simplify maintenance management for customers and dealers.
The new Volvo Blue Contract provides one premium service plan that replaces existing maintenance plans currently offered to customers. The program is based on Volvo Trucks’ more than 20 years of leadership in sales and service support through its global dealer network. In addition to providing a simplified maintenance solution, the Volvo Blue Contract fulfills Volvo Trucks’ commitment to safety. Fleet operators and drivers will have peace of mind knowing their trucks will receive regular maintenance including a comprehensive 74-point inspection.
With monthly or pre-paid billing options, customers can either pay on a recurring basis or up front with the purchase of their truck, either billed directly or through their dealer. Another key benefit is that customers financing through Volvo Financial Services (VFS) can bundle the Volvo Blue Contract with their truck payment on a single invoice. This total solution allows the customer to pay the cost of the maintenance contract over time, interest free.
“Well-maintained trucks increase overall fleet uptime and reduce overall cost of ownership. And a truck that is regularly and proactively inspected and serviced at a Volvo Trucks dealership by professional, trained technicians will likely be a safer truck while in operation,” said Ashley Murickan, product marketing manager at Volvo Trucks North America. “Additionally, the Volvo Blue Contract and its flexible billing options elevate our maintenance offering while simplifying the business transaction, ultimately benefiting both the customer and dealer.”
Select preventative maintenance is included with the Volvo Blue Contract to provide further benefits to customers. The plan allows customers to have full insight into their trucks’ service costs up front, providing confidence that their fleet maintenance is fully covered under the contract scope. Service schedules are tailored to specific vehicle applications in order to assist with the trucks being in top condition. This maximizes uptime, minimizes unnecessary stops at dealerships and reduces unforeseen repairs.
Additional repairs, such as warranty work or more advanced diagnostics, can be completed under the same roof, so trucks do not need to be removed from operation for separate service visits. Customers also benefit from the high quality of service provided by certified technicians at Volvo Trucks dealerships throughout the U.S. and Canada.
“The Volvo Blue Contract is more comprehensive than any third-party maintenance offering – reducing total cost of ownership – and is supported by more than 400 Volvo Trucks authorized dealer touchpoints across North America,” said Mike Furst, director of contract services and leasing technology solutions at Volvo Trucks North America.
Volvo Trucks continues to work on improved maintenance contract solutions and other opportunities to help protect customers’ investments, as well as maximize uptime and keep trucks on the road.
CAPTION: Volvo Trucks North America has launched the Volvo Blue Contract service offering, a comprehensive maintenance program designed to improve uptime and simplify maintenance management for customers and dealers.
Volvo Trucks North America, headquartered in Greensboro, North Carolina, is one of the leading heavy-duty truck manufacturers in North America. Its Uptime Services commitment is delivered by a network of nearly 400 authorized dealers across North America and the 24/7 Volvo Trucks Uptime Center. Every Volvo truck is assembled in the Volvo Trucks New River Valley manufacturing facility in Dublin, Virginia, which meets the internationally recognized ISO 9001 standard for quality, 14001 standard for environmental care and holds a dual ISO 50001/Superior Energy Performance certification at the platinum level, indicating a sustained excellence in energy management. Volvo Trucks North America provides complete transport solutions for its customers, offering a full range of diesel, alternative-fuel and all-electric vehicles, and is part of the Volvo Trucks global organization.
Volvo Trucks provides complete transport solutions for professional and demanding customers, offering a full range of medium to heavy duty trucks. Customer support is secured via a global network of dealers with 2,300 service points in more than 130 countries. Volvo trucks are assembled in 13 countries across the globe. In 2020 approximately 94,000 Volvo trucks were delivered worldwide. Volvo Trucks is part of Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. Volvo Trucks´ work is based on the core values of quality, safety and environmental care.