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Volvo Trucks North America dealer Tri-State Truck Center has completed a major rebuild and expansion of its location in Springfield, Missouri.
Featuring a new sales lobby and offices, expanded parts department, new service areas and increased warehouse space, the facility’s redesign is intended to improve efficiencies while enhancing the user experience for customers and employees. The dealership is located at 2527 N. Eastgate Ave., which is easily accessed off Interstate 44.
In addition to doubling the service bay capacity to 24 and expanding the service area by 10,000 square feet, upgrades include a new customer lounge and driver amenities, expanded truck and trailer parking, a temperature-controlled warehouse, heated flooring and eco-friendly features throughout the dealership. The dealership also offers $1.3 million in parts inventory.
“Our newly expanded and modernized dealership in Springfield enables us to better serve our customers,” said Jim Maddox, dealer principal at Tri-State Truck Center. “We’re also appreciative of our long-standing relationship with Volvo Trucks and the support they provide, which allows us to deliver unmatched customer service across the board.”
The now 35,000 square-foot Springfield facility is one of nine full-service Tri-State Truck Center locations across Tennessee, Missouri, Arkansas and Mississippi.
“Tri-State Truck Center is one of Volvo Trucks’ top-selling dealer groups in the central South,” said Peter Voorhoeve, president of Volvo Trucks North America. “We are grateful for and congratulate them on the facility expansion as they continue to demonstrate a commitment to customer service and leadership in every aspect of our industry.”
Tri-State Truck Center in Springfield is open 7 a.m. to 7 p.m. CT Monday-Friday and 7 a.m. to 5 p.m. CT Saturday and Sunday. For more information, please visit Tri-State Truck Center’s website.
CAPTION: Volvo Trucks North America dealer Tri-State Truck Center recently opened its newly expanded facility in Springfield, Missouri.
Volvo Trucks North America, headquartered in Greensboro, North Carolina, is one of the leading heavy-duty truck manufacturers in North America. Its Uptime Services commitment is delivered by a network of over 400 authorized dealers across North America and the 24/7 Volvo Trucks Uptime Center. Every Volvo truck is assembled in the Volvo Trucks New River Valley manufacturing facility in Dublin, Virginia, which meets the internationally recognized ISO 9001 standard for quality, 14001 standard for environmental care and holds a dual ISO 50001/Superior Energy Performance certification at the platinum level, indicating a sustained excellence in energy management. Volvo Trucks North America provides complete transport solutions for its customers, offering a full range of diesel, alternative-fuel and all-electric vehicles, and is part of the Volvo Trucks global organization.
Volvo Trucks provides complete transport solutions for professional and demanding customers, offering a full range of medium to heavy duty trucks. Customer support is secured via a global network of dealers with 2,300 service points in more than 130 countries. Volvo trucks are assembled in 13 countries across the globe. In 2020 approximately 94,000 Volvo trucks were delivered worldwide. Volvo Trucks is part of Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. Volvo Trucks´ work is based on the core values of quality, safety and environmental care.