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To all Volvo Trucks North America customers,
Throughout this COVID-19 crisis, you and your fleets, your drivers, industry suppliers and Volvo Trucks dealers have all stepped up to carry us through this pandemic as critical members of the North American economy. We want to express how grateful we are to be a part of the trucking industry along with you as we strive together to keep our world moving each and every day without fail.
Over the course of the past few months, we have worked diligently to ensure that all critical parts of our business remained operational; this includes parts supply, dealer operations and uptime support. While we did experience a temporary impact to our dealer network in harder hit areas, and temporary suspension of our production, we are proud of the collaborative spirit of all our industry partners to keep trucks moving.
We are pleased to share that while following all CDC, state and social distancing guidelines, we have been able to re-start low-level production at our manufacturing facility. As 100% of Volvo Trucks sold in North America are manufactured in our New River Valley plant in Dublin, Virginia, we recognize the importance of getting our dedicated employees back to work safely.
The impact of this crisis is not over, and we understand that you as a Volvo Trucks customer will need our continued support. We assure you that we are here and we are dedicated to ensuring you continue to operate during this critical time. Volvo Financial Services is available for all your financing needs, the Volvo Trucks Uptime Center is prepared for your call, and our dealer network is ready for all your parts, service and truck supply needs.
We invite you to utilize our COVID-19 online resource page to find helpful links and continuously updated information regarding our operations.
Together, we keep our world moving and show the incredibly strong and positive impact the trucking industry brings in these trying times.
President, Volvo Trucks NA
Volvo Trucks North America, headquartered in Greensboro, North Carolina, is one of the leading heavy-duty truck manufacturers in North America. Its Uptime Services commitment is delivered by a network of over 400 authorized dealers across North America and the 24/7 Volvo Trucks Uptime Center. Every Volvo truck is assembled in the Volvo Trucks New River Valley manufacturing facility in Dublin, Virginia, which meets the internationally recognized ISO 9001 standard for quality, 14001 standard for environmental care and holds a dual ISO 50001/Superior Energy Performance certification at the platinum level, indicating a sustained excellence in energy management. Volvo Trucks North America provides complete transport solutions for its customers, offering a full range of diesel, alternative-fuel and all-electric vehicles, and is part of the Volvo Trucks global organization.
Volvo Trucks provides complete transport solutions for professional and demanding customers, offering a full range of medium to heavy duty trucks. Customer support is secured via a global network of dealers with 2,300 service points in more than 130 countries. Volvo trucks are assembled in 13 countries across the globe. In 2020 approximately 94,000 Volvo trucks were delivered worldwide. Volvo Trucks is part of Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. Volvo Trucks´ work is based on the core values of quality, safety and environmental care.