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Volvo Trucks North America dealership Northwest Equipment Sales has expanded its operations through the opening of a new location near the Tri-Cities, a growing metropolitan area comprising the greater Kennewick, Richland and Pasco communities in southeast Washington. The state-of-the-art facility, located at 171 Gateway Road in Burbank, Wash., marks the fourth overall site owned by the dealership.
“Northwest Equipment Sales is a valuable part of the Volvo Trucks family, and we appreciate its dedication in supporting the success of our customers over the years,” said Jeff Lester, senior vice president of sales at Volvo Trucks North America. “The dealership’s investment in the Tri-Cities area will help to support overall economic growth at a time when it’s needed most.”
The 30,000-square-foot facility -- situated on 10 acres off U.S. Highway 12 in Burbank -- features four drive-through service bays and an end bay, with the ability to accommodate up to 15 trucks. The dealership currently has eight service technicians and expects to have 18 employees total by the end of the year. It is also offering $250,000 in parts inventory, with plans to increase that amount over the next few months.
Construction at the Tri-Cities facility began in March 2019, but had to be initially suspended March 23, 2020, due to state restrictions as a result of COVID-19. However, the dealership was eventually deemed an essential business by the state, and construction resumed March 31.
“We are pleased that we were able to move forward with opening our new facility in one of the fastest growing areas in Washington, despite the challenges created by COVID-19,” said Jesse Hibler, vice president of operations at Northwest Equipment Sales. “We look forward to continuing to deliver the highest level of customer service at all four of our locations.”
Northwest Equipment Sales first opened its doors in 1981 in Twin Falls, Idaho, as a used truck facility. Since then, the company has purchased a Volvo Trucks franchise and expanded to additional locations in Boise, Idaho, in 1995 (also its corporate headquarters) and Hermiston, Ore., in 2007. The dealership offers comprehensive transport solutions, including new/used trucks and trailers, as well as aftermarket parts and service, financing, leasing and rental.
“The investment made by Northwest Equipment Sales in this modern facility, advanced service and diagnostics tools and highly trained technicians will provide Volvo Trucks customers with a welcoming and professional state-of-the-art experience,” said Lester.
The new Burbank location will be open from 7:30 a.m. to 5:30 p.m. Monday through Friday. For additional store information, please visit Northwest Equipment Sales’ website.
CAPTION: Volvo Trucks North America dealer Northwest Equipment Sales recently added to its portfolio with a new store location in Burbank, Wash.
Volvo Trucks North America, headquartered in Greensboro, North Carolina, is one of the leading heavy-duty truck manufacturers in North America. Its Uptime Services commitment is delivered by a network of nearly 400 authorized dealers across North America and the 24/7 Volvo Trucks Uptime Center. Every Volvo truck is assembled in the Volvo Trucks New River Valley manufacturing facility in Dublin, Virginia, which meets the internationally recognized ISO 9001 standard for quality, 14001 standard for environmental care and holds a dual ISO 50001/Superior Energy Performance certification at the platinum level, indicating a sustained excellence in energy management. Volvo Trucks North America provides complete transport solutions for its customers, offering a full range of diesel, alternative-fuel and all-electric vehicles, and is part of the Volvo Trucks global organization.
Volvo Trucks provides complete transport solutions for professional and demanding customers, offering a full range of medium to heavy duty trucks. Customer support is secured via a global network of dealers with 2,300 service points in more than 130 countries. Volvo trucks are assembled in 13 countries across the globe. In 2020 approximately 94,000 Volvo trucks were delivered worldwide. Volvo Trucks is part of Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. Volvo Trucks´ work is based on the core values of quality, safety and environmental care.