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All Volvo truck owners in the U.S. and Canada with GHG 2017 Volvo engines equipped with Volvo’s factory-installed connectivity hardware are now eligible for software and parameter updates with Volvo’s Remote Programming. Users can perform updates anywhere in the U.S. and Canada where a cellular connection is available, and at the discretion of the vehicle’s decision maker.
“Working directly with Volvo fleets and owners of all sizes and applications to implement Remote Programming has proven to us that the connectivity service makes a difference to our customers and their operations,” said Ashraf Makki, Volvo Trucks North America product marketing manager. “We’ve received strong acceptance of the technology and update process from professional drivers and fleet managers alike, who have embraced Remote Programming as a faster, more efficient way to help ensure trucks are updated with the latest software to support peak performance and maximum uptime.”
Owners of eligible Volvo trucks can register their trucks for Remote Programming through a simple registration portal.
“We’re encouraged by the results and customer feedback from our initial introduction of Remote Programming, so we invested in the resources needed to help ensure the entire population of Volvo trucks with GHG 2017 engines could reap the uptime and efficiency benefits,” said Makki. “Updates are performed during a driver’s lunch break or when the truck is back at a depot, providing significant benefits as opposed to taking far more time for a planned stop at a service center or taking a computer out to the truck.”
Remote programming of software takes less than 20 minutes, providing significant time savings when compared with taking trucks out of service to perform needed updates. To date, Remote Programming has already added thousands of days of uptime while increasing truck performance. In addition to software updates, Remote Programming can deliver multiple parameter packages to allow owners to change between operating modes for optimal fuel efficiency and preferred operating configurations.
Owners of Volvo trucks in the U.S. and Canada with GHG 2017 engines and Volvo’s factory-installed connectivity hardware are now eligible for “over-the-air” software and parameter updates, marking the latest step in Volvo Trucks’ commitment to providing leading uptime services and vehicle availability for Volvo owners in North America. Updates are performed (right) when and where it is convenient for the truck owner or operator in about the time of a lunch break.
Volvo Trucks provides complete transport solutions for professional and demanding customers, offering a full range of medium to heavy duty trucks. Customer support is secured via a global network of 2,100 dealers and workshops in more than 130 countries. Volvo trucks are assembled in 16 countries across the globe. In 2017, more than 112,000 Volvo trucks were delivered worldwide. Volvo Trucks is part of Volvo Group, one of the world’s leading manufacturers of trucks, buses and construction equipment and marine and industrial engines. The Group also provides solutions for financing and service. Volvo Trucks’ work is based on the core values of quality, safety and environmental care.