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Volvo Trucks North America is expanding its connected vehicle services with new Remote Programming to increase truck uptime, reduce downtime costs, and improve vehicle efficiency, all through powertrain software and parameter updates.
Remote Programming, which leverages Volvo’s factory-installed telematics hardware, allows Volvo customers to perform over-the-air powertrain software and parameter updates anywhere in the U.S. and Canada where a cellular connection is available, and at the discretion of the vehicle’s decision maker.
“Volvo Trucks continues to invest heavily in connectivity solutions, and we’re proud to bring a true over-the-air solution to market,” said Conal Deedy, director of connected vehicle services for Volvo Trucks. “With Remote Programming, customers can quickly and easily perform updates to help improve the performance and efficiency of their vehicles.”
With Remote Programming trucks no longer need to be removed from service and routed to a repair facility for certain powertrain software and parameter updates. Improving the availability of trucks equates to more money. On average, each additional day of uptime equates to about $1,100 in additional revenue. Additionally, those who have historically not performed software updates due to cost or inconvenience can quickly and easily keep their trucks operating at optimal performance.
The service will be available in the third quarter of 2017 for all Model Year 2018 Volvo trucks equipped with Volvo’s Remote Diagnostics hardware.
With Remote Programming, Volvo Trucks customers can utilize Volvo’s factory-installed telematics hardware on Model Year 2018 trucks to download powertrain software and parameter updates over-the-air where cellular connections are available.
Volvo Trucks North America, headquartered in Greensboro, North Carolina, is one of the leading heavy-duty truck manufacturers in North America. Its Uptime Services commitment is delivered by a network of nearly 400 authorized dealers across North America and the 24/7 Volvo Trucks Uptime Center. Every Volvo truck is assembled in the Volvo Trucks New River Valley manufacturing facility in Dublin, Virginia, which meets the internationally recognized ISO 9001 standard for quality, 14001 standard for environmental care and holds a dual ISO 50001/Superior Energy Performance certification at the platinum level, indicating a sustained excellence in energy management. Volvo Trucks North America provides complete transport solutions for its customers, offering a full range of diesel, alternative-fuel and all-electric vehicles, and is part of the Volvo Trucks global organization.
Volvo Trucks provides complete transport solutions for professional and demanding customers, offering a full range of medium to heavy duty trucks. Customer support is secured via a global network of dealers with 2,300 service points in more than 130 countries. Volvo trucks are assembled in 13 countries across the globe. In 2020 approximately 94,000 Volvo trucks were delivered worldwide. Volvo Trucks is part of Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. Volvo Trucks´ work is based on the core values of quality, safety and environmental care.