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Volvo Trucks has selected General Truck Sales its 2016 Dealer of the Year for North America. Volvo Trucks also honored its top dealers in Canada and Mexico. The 2016 Canada Dealer of the Year is Mid-Ontario Truck Centre of Barrie, Ontario, and the 2016 Mexico Dealer of the Year is Tractoremolques del Noroeste, SA de CV of Culiacán, Sinaloa.
The annual North American Dealer of the Year award recognized General Truck Sales of Muncie, Indiana and its employees for outstanding performance in a number of key areas, including new truck sales, market share, parts sales, customer satisfaction, dealer operating standards, franchise investment and support for other dealers.
"General Truck Sales performed very well in a difficult market in 2016, going above and beyond their organizational goals and consistently delivering outstanding service and support to Volvo Trucks customers," said Jeff Lester, senior vice president of sales for Volvo Trucks North America. "We appreciate owner Steve Bassett and the whole General Truck Sales team for their continuous customer focus and commitment to success."
Bassett's dealership greatly exceeded its sales objectives, actively served a diverse group of customers and all technicians at General Truck Sales maintain Volvo Master Technician certification. General Truck Sales has been in operation since 1958 and was previously named Volvo Trucks' North American Dealer of the Year in 2006 and 2010.
Volvo Trucks' 2016 Dealer of the Year award recipients include:
Jeff Lester (right), senior vice president of sales for Volvo Trucks North America, presents Steve Bassett, General Truck Sales dealer principal, the award for the 2016 Volvo Trucks North American Dealer of the Year.
Volvo Trucks North America, headquartered in Greensboro, North Carolina, is one of the leading heavy-duty truck manufacturers in North America. Its Uptime Services commitment is delivered by a network of nearly 400 authorized dealers across North America and the 24/7 Volvo Trucks Uptime Center. Every Volvo truck is assembled in the Volvo Trucks New River Valley manufacturing facility in Dublin, Virginia, which meets the internationally recognized ISO 9001 standard for quality, 14001 standard for environmental care and holds a dual ISO 50001/Superior Energy Performance certification at the platinum level, indicating a sustained excellence in energy management. Volvo Trucks North America provides complete transport solutions for its customers, offering a full range of diesel, alternative-fuel and all-electric vehicles, and is part of the Volvo Trucks global organization.
Volvo Trucks provides complete transport solutions for professional and demanding customers, offering a full range of medium to heavy duty trucks. Customer support is secured via a global network of dealers with 2,300 service points in more than 130 countries. Volvo trucks are assembled in 13 countries across the globe. In 2020 approximately 94,000 Volvo trucks were delivered worldwide. Volvo Trucks is part of Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. Volvo Trucks´ work is based on the core values of quality, safety and environmental care.