Your access to service and vehicle information
Frequently Asked Questions
This is our legacy service portal that allows customers to access VIN specific repair information, connect to our PartsASIST application for part ordering and training.
Volvo Connects gathers and connects critical aspects of your business -your trucks, your services and your applications, in a single integrated view. Think of it as your control center. A single access point for you to maximize uptime and make your Volvo fleet more efficient and productive.
Access today is granted by invitation only.
SIR or “Service Information Rule” is an EPA compliant access to repair information for emission purposes. Anyone can register and pay the small fee to sign up. Please note: not ALL information is available and it is restricted to emissions related topics.
No, Tech Tool (Volvo’s diagnostic software) is not included in the suite of service tools added to the Trucks Customer Portal (Service Portal). Tech Tool is a subscription based diagnostic tool that can be ordered here: