Volvo’s Pre-Paid Maintenance Plans Help Customers Manage Costs

Volvo Trucks North America has introduced pre-paid preventive maintenance plans as part of the company's ongoing effort to reduce customers' operating costs. The maintenance plans cover all model year 2011 and newer Volvo models powered by Volvo D11, D13 or D16 engines and align with the new service intervals announced earlier this year.

Volvo Premium Maintenance Plans are pre-paid contracts that offer numerous levels of coverage, locking in current parts and labor rates and increasing customer control of maintenance expenses. In addition to three specified plans ranging from basic oil changes and 74-point inspections to more in-depth maintenance, Volvo customers can create custom plans of varying scope and duration to fit their specific needs. The plans also offer the option to include service of the aftertreatment system, transmission and chassis.

Customers who purchase a Volvo Premium Maintenance Plan can schedule maintenance at any Volvo dealership in the U.S. and Canada through Volvo Action Service, Volvo's staff of seasoned uptime experts that provides 24/7 support, offering more flexibility while on the road. Volvo Premium Maintenance Plans can be purchased through Volvo dealers.

"Volvo is always looking for opportunities to help protect the customer's investment," said Magnus Gustafson, director of service contracts and workshop solutions. "By proactively focusing on service, we help keep the customer on the road by routinely placing the care of their truck in the hands of highly trained Volvo technicians."

The new program is Volvo's latest effort to help customers control maintenance costs. Earlier this year, the company announced new recommended maintenance intervals that added 10,000 miles to the previous life of an oil change for model year 2011 and newer Volvo trucks equipped with Volvo engines.

Volvo Premium Maintenance

The new Volvo Premium Maintenance Plans are pre-paid contracts that allow customers to select and customize coverage levels and lock in current parts and labor rates. Customers can schedule service through Volvo Action Service at any dealership in the U.S. or Canada.

Volvo Trucks provides complete transport solutions for professional and demanding customers, offering a full range of medium to heavy duty trucks. Customer support is secured via a global network of 2,200 dealers and workshops in more than 125 countries. Volvo trucks are assembled in 15 countries across the globe. In 2015 more than 113,000 Volvo trucks were delivered worldwide. Volvo Trucks is part of the Volvo Group, one of the world's leading manufacturers of trucks, buses and construction equipment, and drive systems for marine and industrial applications. The Group also provides solutions for financing and service. Volvo's work is based on the core values quality, safety and environmental care.

The Volvo Group, which employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets. In 2015, the Volvo Group's sales amounted to about $37 billion. The Volvo Group is a publicly-held company headquartered in Gothenburg, Sweden. Volvo shares are listed on Nasdaq Stockholm. For more information, please visit www.volvogroup.com or www.volvogroup.mobi if you are using your mobile phone.